I told the billing office, they did nothing except accept the money paid by the ins. co and bill me. So I called the
insurance comp. and the called the hospital
billing office and told them who and when I spoke to ins. comp. they were really backing up to see how fast they could refund the ins. company. Always document every thing.And remember, the staff at the Doctors offices are barely high school grads. who have gone to a Bryman School for maybe a year to becomed Med. assistants.