I expect she is Anxious about it all aswell does she get out and is she as busy as she can be as she has a lot of pain ,it could make her feel very fedup,
and that makes it worse.Does she have exercises to do for the
Osteoporosis, I think they reccomend some to strenghthen her . There are a few books on the Market she can read .I hope you both do better soon, sounds like she needs some answers and she needs to demand them.