Also, one day we decided to go back to the hospital to see what their
physical therapy was like, so I called the
Physical Therapy line directly (not through the main line - don't ever do that they have no idea what the hell they are talking about) and went in for a tour.
Unlike the stupid answers the main line gave us, the Physical Therapists set the story straight. The hospital main line gave us this ******** talk like: "Oh you have to apply for a clinic card...