It was handy to know where to go if problems occur beforehand, who to call, where to
park, activities that were available during my stay like bf consultations and a play areas for siblings, also what facilities they had such as baby baths and bottle warmers, oh and what they give you when you arrive so you don't need to pack it like baby wash and lotion. You don't have to do it tho. I wont do it with this one because I'm going to the same hospital I had my first at.