ll have better results going through the
Medco people. You may want to talk with an
Medco supervisor to see about getting your medicine. I wouldn't go through Shared Solutions yet.
When you talk with the Medco people, find out the number to contact an actual representative (preferrably a supervisor), write it down so you don't go through anymore phone mazes, and get the names of the people you spoke with. Ask them for the fax numbers and a solution to the problem.