What happens is their eyes stop producing their own tears, and the eyes dry out and become very itchy and irritated. As a result, the
skin around the
eyes becomes red and inflamed looking, and it COULD have something to do with the redness and hair loss around the mouth as well, since these dogs have such short faces, the itchy eyes cause them to rub their faces on carpets, rough-textured furniture, etc., to seek relief from the itching.